Terms of Use
BETTER EARTH, INC. – TERMS OF USE
Last Updated: September 26, 2025
These Terms of Use (“Terms”) govern your access to and use of the Better Earth Inc. (doing business as Better Earth Solar) website (https://betterearth.solar) and our solar installation services (collectively, “Services”). By accessing or using the Services, you agree to these Terms. If you do not agree, do not use the Services.We operate in California, Arizona, Florida, and Texas, providing solar installation for residential homeowners. These Terms incorporate our home improvement contracts and comply with state consumer protection laws.
1. Acceptance and ModificationsThese Terms form a binding agreement. We may modify them with notice (e.g., via email or site posting). Continued use after changes constitutes acceptance.
2. EligibilityYou must be 18+ and a U.S. resident in our service areas to use the Services.
3. Services and ProjectsWe provide solar installations per project-based contracts. No ongoing subscriptions. Payments are for cash deals only, as defined in your contract (e.g., initial down payment, then milestones: 35% of remainder at equipment delivery, 60% at installation complete, 5% at Permission to Operate (PTO)).
4. Payments and BillingPayments are processed securely via Stripe or similar processors. You authorize charges as per your contract. We do not store credit card details; Stripe handles them (see Stripe’s Terms at https://stripe.com/legal). For ACH, we store info only if you opt in. Refunds are available during the contract’s cool-off period (e.g., 3-7 days per state law). We are not liable for processor errors. Disputes: Contact us first; chargebacks may incur fees.
5. User ConductYou agree not to: misuse the site, violate laws, infringe IP, or submit false data. We may terminate access for violations.
6. Intellectual PropertySite content (e.g., logos, text) is our property or licensed. You get a limited, non-transferable license for personal use. No reproduction without consent. Report DMCA claims to [email protected].
7. DisclaimersServices are “as is” without warranties, express or implied (e.g., no guarantees on energy savings, system performance, or uninterrupted access). Estimates are approximate; actual results vary by factors like weather. We disclaim liability for indirect damages.
8. Limitation of LiabilityOur liability is limited to direct damages, capped at fees paid in the prior 12 months. No liability for consequential, incidental, or punitive damages (e.g., lost savings, data loss). This applies to the fullest extent permitted by law.
9. IndemnificationYou indemnify us against claims from your misuse of Services, data you provide, or contract breaches, including legal fees.
10. Dispute ResolutionDisputes arise under California law. Mandatory arbitration via AAA in California (no class actions, you waive jury trials). Small claims courts excepted. Prevailing party gets fees.
11. Governing LawCalifornia law governs, without conflicts. Exclusive jurisdiction: California courts.
12. MiscellaneousIf any provision is invalid, others remain. No waiver unless written. These Terms are the entire agreement.
13. Contact Us
For questions: [email protected] or 888-373-9379.